Terms and Conditions

This website is operated by Strawberry House Interiors Limited.
Registered office: Finnart House, 53 Barroon, Castle Donington, Derbyshire DE74 2PF.
Company Number: 6866224.
VAT Number: 121 8337 36

As a user of this website you accept that any use of this website by you including any transactions you make is subject to our terms and conditions below.
Please make sure you read through these terms and conditions carefully before using this website as your use of the website will signify your agreement to be bound by them.

1. General
We reserve the right to change these terms and conditions at any time. Any changes will take effect from when they are posted on the website and it is your responsibility to read the terms and conditions on each occasion that you use this website. Your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

2. Order process
All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions.
The 'confirmation' stage sets out the final details of your order. Following this, we will send to you an order acknowledgement email detailing the products you have ordered.

3. Delivery
Delivery charges and estimated timescales are specified when you place an order. We make every effort to deliver goods within the estimated timescales; however delays are will occasionally happen due to unforeseen factors.
Strawberry House Interiors shall be under no liability for any delay or failure to deliver the products within estimated timescales.

4. Payment
We accept payment via Pay Pal only.
All prices include VAT at the applicable current rates but exclude delivery charges, unless expressly stated.

5. Refunds & Exchanges
If you are not entirely delighted with the goods you have chosen, please ensure you return them to us unused within 7 days. We will be more than happy to provide a refund or you can exchange them for alternative products. Please keep all the original packaging materials and return the goods as they were sent to you.
The items must be returned in the condition they were received. All returns must be securely packaged when returned. If the package is lost or stolen you are responsible for claiming compensation from the Royal Mail.
Items returned to us that arrive damaged or lost will not be credited. The delivery charge on the original order will not be refunded.
Goods damaged in transit to you will be replaced at no cost with free delivery. Please inform us of any breakage within 3 days of receiving the order.
It is not necessary to return goods to us using the Royal Mail Recorded/Special Delivery service. However, we strongly recommend you obtain a free receipt of postage from the Post Office as proof of postage, as we cannot accept responsibility for parcels lost in transit. We will only refund return/ exchange postage costs if the item returned are faulty.

6. Cancellations
Orders can be cancelled up to 7 working days after your order has been submitted. If the item has already been dispatched then the customer must return the goods at their own cost.
Strawberry House Interiors can be contacted for this purpose by email (info@strawberryhouseinteriors.co.uk) or by phone on 01332 814370.

7. Promotions & Discounts
Where a promotion code or discount has been given you need to enter the code that appears in the advertisement/email in to the promotions box at the checkout.  This code will be valid for the period of time stated and will give the customer the advertised price/percentage off their goods.

8. Intellectual Property

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times the property of Strawberry House Interiors. The content of this website (including without limitation any text, video, audio, audio-visual materials and graphics) may not be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without our prior written consent, except as stated below.

You acknowledge and agree that the material and content contained within this website is made available for your own personal and non-commercial use and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

9. Liability and Indemnity

Strawberry House Interiors will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind (whether express or implied statutory or otherwise) regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server from which it is made available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website.
Strawberry House Interiors will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and Strawberry House Interiors accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.

We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

10. Miscellaneous Provisions
The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract.
We recommend you print out a copy of these terms and conditions for your future reference. If you have any questions regarding this website please contact us.